In Lebu, a hotel needs to provide a certain level of upscale features to earn a 5-star rating. These may include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may also offer special touches such as a welcome gift.