Outstanding guest service is at the heart of every 5-star hotel in Lermontovo. From the moment you enter the lobby, staff cater to your every need, whether arranging valet parking or providing in-room massages. In addition, hotels must feature top-rate amenities to qualify for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.