In Lily Lake, a hotel needs to provide a specific number of upscale features to be designated 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer thoughtful touches such as a welcome gift.