Faultless guest service is integral to every 5-star hotel in Ma Ha Chai. From the moment you enter the lobby, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Plus, hotels have to offer top-rate amenities to obtain a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.