In Malyye Logunovy, a hotel must provide a specific number of upscale features to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer special touches like welcome gifts.