In Mandor, a hotel is required to offer a certain number of high-end conveniences to earn a 5-star rating. These may include gourmet restaurants, on-site gyms, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You'll enjoy things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like a welcome gift.