In Mapleton, a hotel must provide a certain amount of high-end conveniences to be designated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches such as a welcome gift.