In Maputsoe, a hotel must offer a specific number of top-notch amenities to be designated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may even offer special touches like a welcome gift.