Flawless guest service is the defining feature of every 5-star hotel in Mar del Sur. From the moment you arrive, staff attend to your every whim, whether recommending activities and tours or providing a turn-down service. On top of that, hotels must feature superior amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.