Exceptional guest service characterizes every 5-star hotel in Masba. From the moment you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. On top of that, hotels have to feature top-rate conveniences to be eligible for a 5-star rating. These can include deluxe baths, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.