Impeccable guest service is at the heart of every 5-star hotel in Maskelynes Islands. From the minute you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels must feature upscale amenities to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.