Outstanding guest service is at the heart of every 5-star hotel in Maxie. From the moment you enter the lobby, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room massages. Additionally, hotels have to feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.