In McClave, a hotel is required to offer a specific number of high-end conveniences to be designated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches such as a welcome gift.