In McElhattan, a hotel needs to provide a specific amount of high-end conveniences to be designated 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their outstanding standard of service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may also offer thoughtful touches such as a welcome gift.