Faultless guest service is integral to every 5-star hotel in Media Agua. From the instant you arrive, staff ensure your every need is met, whether arranging customized tours or providing in-room massages. Also, hotels must feature top-rate conveniences to qualify for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.