In Meletovo, a hotel needs to offer a certain amount of upscale features to be designated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like a welcome gift.