In Merhavim, a hotel needs to offer a specific level of upscale conveniences to be rated 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches such as welcome gifts.