In Michalany, a hotel needs to offer a certain level of top-notch amenities to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches like welcome gifts.