In Mirepoix, a hotel must offer a specific number of upscale conveniences to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer thoughtful touches like a welcome gift.