In Moncao, a hotel must provide a specific amount of upscale features to earn 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may even offer thoughtful touches like welcome gifts.