Exemplary guest service is integral to every 5-star hotel in Monteiro. From the minute you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massages. Plus, hotels must feature upscale conveniences to obtain a 5-star rating. These can include luxury bath products, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.