Faultless guest service characterizes every 5-star hotel in Montes Altos. From the second you arrive, staff are at your beck and call, whether recommending activities and tours or providing in-room massages. On top of that, hotels must feature upscale conveniences to obtain a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, fine dining kitchens and knowledgeable concierge.