In Montezuma, a hotel is required to offer a specific amount of high-end amenities to be rated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer special touches like a welcome gift.