Faultless guest service is integral to every 5-star hotel in Muana. From the minute you step through the door, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. Plus, hotels must offer upscale conveniences to be considered for a 5-star rating. These can include luxury baths, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.