Impeccable guest service is the defining feature of every 5-star hotel in Mutsamudu. From the minute you step through the door, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. Plus, hotels must feature upscale amenities to be considered for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.