"Location , breakfast and staff were excellent, great rooftop bar
Really made our anniversary extra special with decorations and complimentary wine
Thank you for a fantastic stay 😊"
"Location , breakfast and staff were excellent, great rooftop bar
Really made our anniversary extra special with decorations and complimentary wine
Thank you for a fantastic stay 😊"
"Knowing that this was a newly opened hotel, we expected some quirks and ongoing improvements. But it is easy to see that this place is special and that the management and team from the manager, to reception to room attendants are well trained, very professional and eager to please. The location above the main sapa square is very convenient, yet away from the hectic energy around the square. Overall Sapa was a very pleasant experience and I can highly recommend both the city and this new resort....
"Knowing that this was a newly opened hotel, we expected some quirks and ongoing improvements. But it is easy to see that this place is special and that the management and team from the manager, to reception to room attendants are well trained, very professional and eager to please. The location above the main sapa square is very convenient, yet away from the hectic energy around the square. Overall Sapa was a very pleasant experience and I can highly recommend both the city and this new resort....
"I picked Sapaxa as I wanted to experience Sapa much closer to nature. There are only 8 cottages so it is such an itimate vibe. Mua really helped with everything that you need and really my made my stay so much better. The bed is one of the most comfortable bed you'll ever sleep on! An hour hike away is a Hmong village, easy hike and do not miss out on the herbal bath in the village.
The water pressure in the shower is not the best but the hot water at least is very good. The food at the...
"I picked Sapaxa as I wanted to experience Sapa much closer to nature. There are only 8 cottages so it is such an itimate vibe. Mua really helped with everything that you need and really my made my stay so much better. The bed is one of the most comfortable bed you'll ever sleep on! An hour hike away is a Hmong village, easy hike and do not miss out on the herbal bath in the village.
The water pressure in the shower is not the best but the hot water at least is very good. The food at the...
This is most definitely a 5 star hotel stay!! The staff is incredible they go above and beyond on every level. From front desk reception restaurant service and housekeeping! Honestly I have been all over Europe France Spain and Italy Portugal New Zealand Australia and have stayed at many so called 5 star hotels and have never experienced the level of care and hospitality that I was given at this 10 star hotel.
This is most definitely a 5 star hotel stay!! The staff is incredible they go above and beyond on every level. From front desk reception restaurant service and housekeeping! Honestly I have been all over Europe France Spain and Italy Portugal New Zealand Australia and have stayed at many so called 5 star hotels and have never experienced the level of care and hospitality that I was given at this 10 star hotel.
Knowing that this was a newly opened hotel, we expected some quirks and ongoing improvements. But it is easy to see that this place is special and that the management and team from the manager, to reception to room attendants are well trained, very professional and eager to please. The location above the main sapa square is very convenient, yet away from the hectic energy around the square. Overall Sapa was a very pleasant experience and I can highly recommend both the city and this new resort....
Knowing that this was a newly opened hotel, we expected some quirks and ongoing improvements. But it is easy to see that this place is special and that the management and team from the manager, to reception to room attendants are well trained, very professional and eager to please. The location above the main sapa square is very convenient, yet away from the hectic energy around the square. Overall Sapa was a very pleasant experience and I can highly recommend both the city and this new resort....
Robin
Reviewed September 20, 2026Reviewed September 20, 2026
Excellent hotel. lived up to the picture's expectations. I Stayed in the PREMIER room, which had a breathtaking view of the landscape. The staff was phenomenal and friendly. They surprised me with a birthday cake on my birthday, which was nice. I would recommend this hotel to friends and family. Breakfast was also spectacular and endless.
Excellent hotel. lived up to the picture's expectations. I Stayed in the PREMIER room, which had a breathtaking view of the landscape. The staff was phenomenal and friendly. They surprised me with a birthday cake on my birthday, which was nice. I would recommend this hotel to friends and family. Breakfast was also spectacular and endless.
Staff is overall pleasant and responsive. We had two hours of waiting after check out before transfer came and Doorman noticed us sitting in lobby and asked if need taxi. Told him wait time and he got us iced tea…
Room has a small balcony with great view of Sapa valley and Moana statue/park when it is not foggy. Buffet breakfast is very good and good varieties. The hotel restaurant has good dishes and comparable prices to outside restaurants. It is located downhill just outside of city center...
Staff is overall pleasant and responsive. We had two hours of waiting after check out before transfer came and Doorman noticed us sitting in lobby and asked if need taxi. Told him wait time and he got us iced tea…
Room has a small balcony with great view of Sapa valley and Moana statue/park when it is not foggy. Buffet breakfast is very good and good varieties. The hotel restaurant has good dishes and comparable prices to outside restaurants. It is located downhill just outside of city center...