Flawless guest service is the defining feature of every 5-star hotel in Neuvic. From the second you arrive, staff attend to your every whim, whether arranging valet parking or providing a turn-down service. On top of that, hotels have to feature superior amenities to obtain a 5-star rating. These can include luxury toiletries, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.