The welcome drink on arrival gave the experience a special touch. We were awed that the same courtesy was extended on departure 😊. Property is centrally located, quiet, excellent food, cozy room. EXELLENT staff all around! Enjoyed the stay❤️
The welcome drink on arrival gave the experience a special touch. We were awed that the same courtesy was extended on departure 😊. Property is centrally located, quiet, excellent food, cozy room. EXELLENT staff all around! Enjoyed the stay❤️
Carla
Reviewed September 5, 2025Reviewed September 5, 2025
This hotel is considered my family hotel because that's how they made me feel everytime I stayed at this hotel. The front desk staff they are super super welcoming and I love them all. My 7th time at this hotel since 2025 and I continue to give this hotel a 5 star.
This hotel is considered my family hotel because that's how they made me feel everytime I stayed at this hotel. The front desk staff they are super super welcoming and I love them all. My 7th time at this hotel since 2025 and I continue to give this hotel a 5 star.
The Blue Window restaurant menu need more selection of food especially Jamaican crusine. Checkin needs to be improve. Too demanding especially when I paid for 2 person in room. The Front Desk was insisting on other person name even when the petson eventually did not make it to the hotel. Concern was about the unknown person may show for breakfast in my case this did not happen. I was the only person that was in my room but the Expedia reservation automatic place for two petson. Too much emphasis...
The Blue Window restaurant menu need more selection of food especially Jamaican crusine. Checkin needs to be improve. Too demanding especially when I paid for 2 person in room. The Front Desk was insisting on other person name even when the petson eventually did not make it to the hotel. Concern was about the unknown person may show for breakfast in my case this did not happen. I was the only person that was in my room but the Expedia reservation automatic place for two petson. Too much emphasis...
The staff was wonderful. The waiters/eating area staff needs more training. The room was very clean and a nice view. The young lady that checked me in was the most pleasant representative I've met in jamaica in a long time
The staff was wonderful. The waiters/eating area staff needs more training. The room was very clean and a nice view. The young lady that checked me in was the most pleasant representative I've met in jamaica in a long time
Charlotte
Reviewed February 9, 2016Reviewed February 9, 2016
Staff was courteous and attentive to every situations. Breakfast was served in every capacity. Not to mention the stew fish in coconut. It was finger licking. Keep up the good work. Thumbs up. Sorry about other comments. The staff gives my family excellent service. I would come back again. Mom enjoyed herself. Despite our grief we add a smile each day. Thank you all for listening and sharing with us through our grief. Warm hospitality. Thanks again. From Sandra and Dorothy. PEACE
Staff was courteous and attentive to every situations. Breakfast was served in every capacity. Not to mention the stew fish in coconut. It was finger licking. Keep up the good work. Thumbs up. Sorry about other comments. The staff gives my family excellent service. I would come back again. Mom enjoyed herself. Despite our grief we add a smile each day. Thank you all for listening and sharing with us through our grief. Warm hospitality. Thanks again. From Sandra and Dorothy. PEACE
Sandra
Reviewed January 11, 2018Reviewed January 11, 2018
My family and I enjoyed this property. The staffs were very professional, the property well kept, my room and bathroom were very clean. I enjoyed our meals at the onsite restaurant. I recommend this hotel.
My family and I enjoyed this property. The staffs were very professional, the property well kept, my room and bathroom were very clean. I enjoyed our meals at the onsite restaurant. I recommend this hotel.
Lavern
Reviewed February 28, 2025Reviewed February 28, 2025
I am single traveler and stayed in Hotel. The Pulse Rooms are really good value for money to discover Kingston. The facilities are new and perfect for this kind of stay - clean shower, hot water, clean towels and AC. Also there were water collapse in other parts of Jamaica this days, but the hotel provided water to guests.
Very close to all sights if you really want to enjoy and discover capitals life. The room was clean and bright with enough space, staff friendly and helpful. Some of...
I am single traveler and stayed in Hotel. The Pulse Rooms are really good value for money to discover Kingston. The facilities are new and perfect for this kind of stay - clean shower, hot water, clean towels and AC. Also there were water collapse in other parts of Jamaica this days, but the hotel provided water to guests.
Very close to all sights if you really want to enjoy and discover capitals life. The room was clean and bright with enough space, staff friendly and helpful. Some of...
I loved that it was private and the staff was very welcoming everything was exactly what i wanted. I definitely would book agsin everything was so clean and neat
I loved that it was private and the staff was very welcoming everything was exactly what i wanted. I definitely would book agsin everything was so clean and neat
The hospitality provided by Ms Wilks was exceptional she's very welcoming friendly and professional. location is perfect for relaxing the convenience of near by places to dine and shop is in walking distance great environments.Looking forward to visiting again.
The hospitality provided by Ms Wilks was exceptional she's very welcoming friendly and professional. location is perfect for relaxing the convenience of near by places to dine and shop is in walking distance great environments.Looking forward to visiting again.
Evon
Reviewed February 12, 2025Reviewed February 12, 2025
How much does it cost to stay in a 5-star hotel in New Kingston?
How much you pay for a 5-star hotel in New Kingston depends on factors like when you plan to travel and the length of your trip. An insider tip for scoring the best deal? Use our pricing filters to check out all of the available accommodations for your selected dates.
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What makes a hotel 5 stars in New Kingston?
Impeccable guest service is the hallmark of every 5-star hotel in New Kingston. From the moment you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room beauty treatments. Additionally, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.
Are there any 5-star all-inclusive resorts in New Kingston?
Find a luxury retreat that includes your lodging, food, activities and entertainment in New Kingston with Expedia's filter tool. Search for resorts with a 5-star rating and select the "All inclusive" filter. Have a look at what's included in the purchase price. That way, you'll be ready to maximize the premium perks on offer when you arrive.
Are there any 5-star vacation rentals in New Kingston?
Our site doesn't offer any 5-star vacation rentals in New Kingston. However, you will still find a few top-rated retreats where the only thing on your itinerary will be to kick back and enjoy yourself. See what's available by browsing our vacation rentals in New Kingston.