Faultless guest service characterizes every 5-star hotel in Ofu Island. From the minute you step through the door, staff cater to your every need, whether offering luggage assistance and storage or providing a turn-down service. Additionally, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.