In 'Ohonua, a hotel is required to offer a specific amount of high-end amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer special touches like a welcome gift.