Faultless guest service characterizes every 5-star hotel in Okinoerabujima. From the second you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels have to feature upscale conveniences to meet the standard for a 5-star rating. These can include luxury bathrooms, a wellness center, pools, fine dining kitchens and knowledgeable concierge.