Faultless guest service characterizes every 5-star hotel in Omurtag. From the second you arrive, staff attend to your every need, whether arranging customized tours or providing in-room massage treatments. In addition, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.