Exemplary guest service is the defining feature of every 5-star hotel in Orai. From the minute you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. Additionally, hotels must feature top-rate amenities to be considered for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.