Faultless guest service characterizes every 5-star hotel in Orkney Springs. From the minute you step through the door, staff attend to your every whim, whether recommending activities and tours or providing in-room massages. Additionally, hotels have to feature upscale amenities to qualify for a 5-star rating. These can include luxury baths, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.