Impeccable guest service is the foundation of every 5-star hotel in Osceola. From the minute you step through the door, staff are at your beck and call, whether arranging customized tours or providing a turn-down service. In addition, hotels have to offer upscale amenities to be considered for a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.