In Otukpo, a hotel needs to offer a certain level of upscale amenities to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches such as a welcome gift.