Exemplary guest service is integral to every 5-star hotel in Pa Faek. From the moment you enter the lobby, staff attend to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. Also, hotels must offer superior conveniences to be considered for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.