Outstanding guest service is the defining feature of every 5-star hotel in Permaisuri. From the moment you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room massages. Additionally, hotels must feature top-rate conveniences to be entitled to a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.