"When I arrived, the room was very small for a Deluxe Room and it was difficult to move around comfortably. The hotel offered to change the room, but the upgraded room came with an additional charge.
I decided to dine in the room and ordered room service. I was surprised to see an additional room service charge added to the burger. For a five-star hotel, I find this type of charge disappointing and not in line with the level of service I would expect from Mandarin Oriental.
Breakfast was...
"When I arrived, the room was very small for a Deluxe Room and it was difficult to move around comfortably. The hotel offered to change the room, but the upgraded room came with an additional charge.
I decided to dine in the room and ordered room service. I was surprised to see an additional room service charge added to the burger. For a five-star hotel, I find this type of charge disappointing and not in line with the level of service I would expect from Mandarin Oriental.
Breakfast was...
sager