Exceptional guest service is the foundation of every 5-star hotel in Petit Trou. From the second you arrive, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room beauty treatments. Plus, hotels have to offer superior conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.