In Phang Ngu, a hotel needs to provide a specific number of top-notch amenities to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches such as welcome gifts.