Flawless guest service is the foundation of every 5-star hotel in Pierce. From the moment you enter the lobby, staff are at your beck and call, whether arranging valet parking or providing a nightly turn-down service. On top of that, hotels must offer superior amenities to be entitled to a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.