Faultless guest service characterizes every 5-star hotel in Pine City. From the moment you enter the lobby, staff cater to your every whim, whether recommending activities or providing a nightly turn-down service. Also, hotels must feature top-rate conveniences to qualify for a 5-star rating. These can include deluxe baths, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.