Flawless guest service is at the heart of every 5-star hotel in Pine Knot. From the minute you arrive, staff attend to your every need, whether recommending activities or providing in-room massages. On top of that, hotels must offer superior amenities to be considered for a 5-star rating. These can include luxury bathrobes, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.