In Plaisance, a hotel must offer a certain number of high-end amenities to earn 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer extra touches like a welcome gift.