In Port Armstrong, a hotel is required to offer a specific level of upscale features to earn 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may even offer special touches such as a welcome gift.