Faultless guest service is the foundation of every 5-star hotel in Puerto Berrío. From the second you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. On top of that, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.