Flawless guest service is the hallmark of every 5-star hotel in Quan Tom. From the minute you step through the door, staff attend to your every need, whether arranging valet parking or providing in-room massages. What's more, hotels have to offer superior conveniences to be entitled to a 5-star rating. These can include luxury toiletries, on-site spa facilities, pools, fine dining restaurants and knowledgeable concierge.