Faultless guest service is the defining feature of every 5-star hotel in Radisson. From the instant you arrive, staff cater to your every whim, whether arranging valet parking or providing in-room beauty treatments. What's more, hotels must offer superior amenities to be eligible for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.