Exemplary guest service is integral to every 5-star hotel in Rapti Zone. From the instant you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massages. In addition, hotels must feature superior conveniences to be eligible for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.